Callum Jones shares his 80:20 career story with us. Learn about his engaging role as a Customer Service Advisor with 80:20 and his desire to maintain good relationships with clients and suppliers.

What does your role involve?

As a customer service advisor, my role is to assist the buyers in the processing, placing and expediting of orders ensuring orders reach our clients on time and in good order.

How has your career progressed to where you are now?

My background until this role has been hospitality centred with a focus on hotel management. This has given me excellent customer service and organisational skills which serve me well in my new role. In my day to day work, we strongly rely on information sharing and working together to achieve our goals and targets. Thus, being able to communicate effectively with the team and clients in a personable manner and organising my workload and time is vital in my role to ensure that targets and due dates are met.

What has been the highlight of your career so far?

Working with the friendly and supportive team at 80:20 has definitely been a highlight. My role is very engaging and varied which means I am always learning something new.

What is something you are passionate about?

In my work life, I am passionate about maintaining good relationships with clients and suppliers and providing excellent and friendly customer service. In my spare time, I am a medieval reenactor which allows me to travel all over Scotland and along with my group educate the public by bringing history to life.

80:20 Procurement Services, a Peterson company specialising in procurement, has announced the appointment of Donald Macleod as Managing Director of US operations based in Houston, Texas.

Maarten Spiljard, Regional Director at Peterson, said: “We are delighted to welcome Donald to the team and look forward to working closely with him to grow our presence in the US and across key regions globally.

“Donald’s wealth of experience managing supply chains and industry knowledge will prove invaluable in helping us achieve our ambitious plans for the business. We wish him all the best in his new role.” 

Mr Macleod joins the company with over 20 years of industry experience and will oversee the growth of the business in the US market. He’s previously worked in senior roles for an international oil and gas operator and several service companies in the energy sector and holds an MBA degree from Robert Gordon University, Aberdeen, Scotland.

Donald Macleod, Managing Director at 80:20, commented: “I am pleased to join 80:20 during this exciting period of growth and international expansion. 

“Our team’s expertise and skills, mixed with 80:20’s leading procurement technology, will help us reach new heights in the US and beyond. I look forward to working with the team to continue to support our valued clients with their procurement requirements.”

80:20 Procurement Services is delighted to announce a recent contract award from Total E&P UK Ltd (TEPUK) for general consumables and ad-hoc material supply.

80:20 forms part of the international logistics company Peterson and is a provider of value-added outsourced procurement solutions.

The contract, which started in January 2021, has been awarded for three years and extends 80:20’s coverage to all of TEPUK’s North Sea assets/ The scope of work throughout this period comprises supply of commodities from hand tools to absorbents and other general consumable materials.

The contract, which started in January 2021, has been awarded for three years and extends 80:20’s coverage to all of TEPUK’s North Sea assets/ The scope of work throughout this period comprises supply of commodities from hand tools to absorbents and other general consumable materials.The contract, which started in January 2021, has been awarded for three years and extends 80:20’s coverage to all of TEPUK’s North Sea assets/ The scope of work throughout this period comprises supply of commodities from hand tools to absorbents and other general consumable materials.

The contract, which started in January 2021, has been awarded for three years and extends 80:20’s coverage to all of TEPUK’s North Sea assets/ The scope of work throughout this period comprises supply of commodities from hand tools to absorbents and other general consumable materials.

The current situation around COVID-19 continues to impact every part of our lives and remains a challenge for communities worldwide. As a global business, we are closely monitoring the latest developments and following government advice to ensure the health of our staff and visiting partners across all our locations.

The wellbeing of our people is paramount, and we are taking care of our staff with appropriate measures to mitigate risk and ensure business continuity for all our clients. We have split our team into three separate buildings, suspended all non-essential travel, supplied our offices with additional sanitation products and are using technology to limit face-to-face contact.

We remain open for business and our teams are doing a fantastic job, working hard to continue delivering a valuable service to our clients worldwide.

If we can help you with any additional or new procurement needs, please get in touch with your current contact(s). For new clients, please contact Mark Selbie on 07880358915 or email mselbie@8020procurement.com

Congratulations to Bradley Strachan who recently completed his procurement apprenticeship with 80:20. Bradley reflects on his last few months as an apprentice, discusses industry trends in procurement, and describes the most interesting purchase he has made for a client.

How has your apprenticeship been going over the last few months?

Working from home for the past nine months has had its challenges, but with the use of software such as Microsoft Teams, I have been able to continue to learn and keep in regular contact with my colleagues and my training provider.

What industry trends or challenges are you seeing in procurement?

One industry trend is that clients are actively looking to reduce their Approved Vendors List to make their tail-spend more manageable. This can be a real challenge for some clients, however, 80:20 has been assisting clients across all industries to reduce costs and increase efficiency in their procurement processes.

What is the most interesting or unique purchase you completed?

I think the most interesting purchase I’ve had to make is a five-to-seven-person hot tub for one of our clients. One of the great things about working in procurement is that every day is different, and you never know what you may have to source.

What has been the highlight of your time with 80:20 over the last few months?

My highlight from the last few months is that I have now completed my apprenticeship having submitted my final unit a couple of weeks ago.

Do you have any goals that you would like to achieve going forward?

Having completed my apprenticeship, I’m looking forward to the next steps to further my career in procurement with 80:20. I aim to take on new responsibilities and put myself forward for any internal or external training that becomes available to further my professional development.

Next up for our people profile, we have Key Account Manager Craig Jennings from our Aberdeen office. Craig shares how he landed his role with 80:20, what it’s like being a procurement professional supporting global clients and some of the new skills he’s learned during the lockdown. 

Tell us about how you secured a job with 80:20.  

Six years ago, I was looking to make a change and identified 80:20 as a procurement company I wanted to work for. I went ahead and sent a cold email to the Managing Director Paul Dorward asking for an interview. It took a bit of persistence and determination however after keeping in touch for several months, Paul agreed to a meetingI went on to join 80:20 as a Senior Buyer and have since progressed to my current role supporting clients as their Key Account Manager. 

What does your role involve? 

I work closely with clients looking after their global procurement needs to ensure we help achieve their business objectives, deliver a valuable service and all work is carried out safely.  

Working for 80:20 has been rewarding and allowed me the opportunity to travel meeting clients and visiting their facilities around the worldI remember once my colleague and I decided to drive from the Netherlands to Germany for meeting and on the return trip, we got lost for a few hours driving around Langenhagen! 

What do you enjoy the most about your job? 

As a procurement professional, there is no better feeling than closing a sale. From the initial enquiry to negotiating and finally receiving that purchase order, it’s very satisfying completing a transaction for your client. 

Have you learned any new skills during the lockdown? 

From a professional perspectiveI’ve enhanced my multitasking skills. Working from home and managing family life can be challenging but we’ve managed to cope quite well. My two-year-old will sometimes join client calls and their kids get involved as wellwhich makes work seem a little less like work.  

I’ve also been busy afterhours refurbishing our house which overlooks the harbourSo far, I’ve been involved in sanding, painting and minor demolition work. It’s a lot of effort but we’re taking it one floor at a time and look forward to finalising the project in the near future.